Privacy Policy

Introduction

At MindFlat, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our meditation and wellness services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Booking preferences and meditation session history
• Payment information (processed securely through third-party providers)
• Communication records and feedback

Automatically Collected Information

When you visit our website or use our services, we may automatically collect:

• Device information and browser type
• IP address and location data
• Website usage patterns and preferences
• Session duration and interaction data

How We Use Your Information

We use your personal information for the following purposes:

• Providing and managing your meditation session bookings
• Processing payments and maintaining account records
• Communicating with you about services, updates, and promotions
• Improving our services and developing new offerings
• Ensuring security and preventing fraud
• Complying with legal obligations and regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist in operating our business
• When required by law or to protect our legal rights
• In connection with a business transfer or merger
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing systems

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for 7 years for accounting and legal purposes.

Your Rights

You have the following rights regarding your personal information:

• Right to access and obtain a copy of your personal data
• Right to rectify inaccurate or incomplete information
• Right to erase your personal data under certain circumstances
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

To exercise these rights, please contact us at [email protected].

Compliance and Data Protection

At MindFlat, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.

Data Collection and Usage

We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.

Transparency and Accountability

Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability.

User Rights and Choices

As part of our commitment to compliance, we respect your rights to access, update, and delete your personal information. You can request data modifications or removals by contacting us at [email protected].

International Data Transfers

If we transfer your personal information outside of India, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: